Delete your account and data.
In Fibi your data stays only on your device by default. If you linked an account, you can delete it and your information on our server at any time, even without the app installed.
Delete your account in the app
- Open Fibi and go to the Profile tab.
- Tap Account → Delete account.
- Review what will be deleted and confirm. It happens right away.
The records on this device are not deleted; you keep using Fibi as a guest. If you have Fibi Pro, cancel it separately in the store (C).
Request deletion by e-mail
If you cannot use the app, send an e-mail from the address linked to your account to info@nsasoft.com.tr with the subject “Fibi account deletion request”, and mention your sign-in method (Google or Apple).
To verify it is you, we only act on requests from the linked address. Your account and all of your data are deleted within 30 days at the latest; we let you know by e-mail when it is done.
Write the request e-mailCancel the subscription
Deleting your account or uninstalling the app does not cancel Fibi Pro; the store keeps renewing it. To cancel:
- iOS: Settings → Apple ID → Subscriptions → Fibi Pro
- Android: Google Play → Payments & subscriptions → Subscriptions → Fibi Pro
In the app, Profile → Fibi Pro → Manage subscription takes you to the same place. Refunds are handled by the store under its own rules.
If you use Fibi as a guest
If you never linked an account, your records are only on your phone. Our server only keeps daily usage counters tied to a random ID (35 days) and, if you bought Fibi Pro, your subscription status. To delete:
- delete records in the app and empty them from the Trash, or
- uninstall the app: its data and local backups are removed from the device.
A copy in your phone’s own backup (Google Drive or iCloud) can be deleted separately in that service’s settings.
What is deleted
| Data | When the account is deleted |
|---|---|
| Account: Google/Apple ID, e-mail, name | Deleted |
| Subscription status and daily usage counters on the server | Deleted |
| Customer record at RevenueCat (Fibi Pro) | Deleted |
| Sign in with Apple authorization | Revoked |
| Fibi Pro subscription in the store | Continues: cancel it in the store |
| Records on this device and your other devices | Kept (as a guest) |
When your account is deleted, your other devices are signed out the next time the app opens there; their records stay as guest data.
How long it takes
- In the app: immediately. Everything on the server is deleted at once.
- By e-mail: within 30 days at the latest; we let you know when it is done.
What is kept
Nothing. We have no legal obligation to retain data, so nothing about you is kept on our server after your account is deleted. The server’s technical logs (IP address, request time) are deleted after a short time and contain no financial data. The stores’ (Apple, Google) own purchase records follow their terms.
Details: Privacy policy.
Contact
For any question about deletion: info@nsasoft.com.tr